CatMemo
Technical Support
Start with the common questions below. If you still need help, the email button opens your default mail app.
Which devices does CatMemo support?
CatMemo currently supports iPhone with iOS 18 or later and is designed primarily for portrait use.
Where are my notes stored?
Notes are stored on-device by default. Eligible members can explicitly enable private iCloud sync in Settings; it is never enabled automatically.
Why did a reminder not arrive?
Check CatMemo notification and alarm permissions, Focus, silent settings, and device power state. Delivery can still be affected by iOS conditions.
How do I restore membership?
Sign in with the Apple ID used for the purchase, then choose Restore Purchases on the membership page.
How do I delete my data?
Delete or clear notes in the App. System backups and private iCloud copies are managed in Apple ID and iCloud settings.
Email Support
Your notes, private entries, and device data are never attached automatically.